Customer Service Center 0120-39-3284 weekdays from 9:00 a.m. to 5:00 p.m. (excluding Saturdays, Sundays, and holidays)

Privacy Policy

Mitsuhashi Corporation Privacy Policy

(hereinafter referred to as "Mitsuhashi") recognizes the importance of customers' personal information and complies with the "Act on the Protection of Personal Information," other laws and regulations related to the protection of personal information, and guidelines issued by related ministries and agencies (hereinafter referred to as "laws and regulations, etc.") in handling personal information, and has established this policy to ensure that all of its employees are familiar with it, We will strive to protect the personal information of our customers.

Appropriate collection and use of personal information

In order to provide better service to our customers, we collect personal information from customers to the extent necessary with their consent, and use the collected personal information within the scope of the purpose of collection while taking necessary and appropriate security control measures in accordance with laws and regulations.

■Purpose of use of personal information held
We will use the personal information we obtain about our customers for the following purposes
Information and sales activities related to products, services and events handled by the Company
Responding to inquiries and comments
To provide information related to the Company's business activities
Customer optimization of website and email services
Providing and communicating employment information, etc. to applicants for employment (including interns) and managing the Company's recruitment operations
Business card entry, business negotiations, meetings with customers, etc.
Product development, surveys, notifications to monitors and participants, and product shipping
Providing various membership services
Use as statistical information that does not identify individuals for the purpose of improving products and services

Safe Management of Personal Information

We strictly manage personal information collected from customers by taking preventive and corrective measures against unauthorized access to personal information, loss, destruction, alteration, and leakage of personal information.

Provision of Personal Information to Third Parties

We will not provide personal information to third parties without obtaining the prior consent of the individual, except as required by law.

Disclosure and correction of personal information

When we receive a request from an individual to disclose his/her own personal information, we will promptly disclose the information. If we are unable to verify the identity of the person making the request, we will not disclose the information. If there is an error in the content of personal information and the person requests correction, addition, or deletion of the information, we will promptly respond to the request after investigation. If we are unable to confirm the identity of the person making the request, we will not comply with the request.

Continuous Improvement

In addition to complying with laws and regulations regarding the personal information of our customers, we will review and improve our internal rules and this policy on the handling of personal information of our customers as appropriate in response to changes in the environment.

Establishment of Complaints and Inquiries Desk

We have established a contact point for complaints and inquiries regarding the handling of personal information, and will respond appropriately and promptly.

Contact information for inquiries

General Affairs Section, Administration Department, Mitsuhashi Corporation Phone: 045- 285- 3284 (weekdays 9:00-17:00)

Established April 1, 2007
Revised on April 23, 2018
Miyuki Mitsuhashi, Chairman and CEO Mitsuhashi Corporation

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